In this two-day course students will gain insights from a case study and apply techniques and take back what they learn from the class. The course is designed for Product Owners and Scrum Masters to better incorporate design, learn and research into their Scrum process.

Lean UX techniques will help them focus on customer-centric design and discovery. Scrum focuses on rapid delivery and feedback. By learning both Lean UX and Scrum, teams will learn how to use the best of both worlds.

🎯 COURSE LEARNING OBJECTIVES

• Gain a common understanding of what is meant by Professional Scrum
• Dispel many myths about User Experience and its relationship to Agile and Scrum
• Experience how the UX mindset and the Scrum framework compliment, align, and integrate
• Learn the advantages of thinking of work as problems to solve, and the Business Problem Statement’s role in this
• Understand how the Scrum Team can connect more closely with end users and customers
• Understand how “easily” and “quickly” we can do product development and include UX
• Learn the advantages of thinking of work as problems to solve, and how Business Problem Statements can frame the discussion
• Learn common patterns for employing UX practices within a Sprint and within a cross-functional team that includes UX Professionals
• Learn how to plan and balance both discovery and delivery work
• Leave with some UX techniques that can be accomplished within the Scrum Team
• Understand how anyone on the Scrum Team can support UX practices in support of the product
• Focus on outcomes and impacts over outputs
• Embrace the need to release and use measurements to validate outcomes
• Realize the importance of incorporating UX work as part of the Product Backlog
• Learn the value of testing hypotheses with experiments
• Understand how to design experiments to be as low-cost, low-risk as possible, and how to make them “ride the Truth Curve” as you increase investment

📚 COURSE TOPICS

• Scrum theory and principles
• The Scrum Framework
• The Definition of Done
• Running a Scrum project
• Working with people and teams
• Scrum in your organization
• The role of the Scrum Master

👥 TARGET AUDIENCE

• Scrum Masters
• Agile Coaches
• Project managers, who would like to extend their knowledge
• Developers
• Product Owners

🏅 CERTIFICATION & ASSESSMENTS

All participants completing the Professional Scrum with User Experience course will receive a password to attempt the Professional Scrum with User Experience I (PSU I) certification assessment. PSU class participants who attempt the PSU I assessment within 14 days of the class and do not score at least 85% will be granted a 2nd attempt at no additional cost.

⏳ PDU CREDITS

Students of Scrum.org courses are able to claim Project Management Institute (PMI) PDU credit: 14 PDUs after attending a two-day Professional Scrum with User Experience (PSU) course. Please note that PMI PDUs are earned for course attendance and not for passing a Scrum.org assessment. Students can claim PDUs under PMI’s “Education courses provided by other third party providers” category. You can claim your PDUs online at https://ccrs.pmi.org. 

WHY CHOOSE PRAGMATIC AGILE?

💼 Extensive Industry Experience:

• Gain insights from real-world scenarios with top-tier organizations.
• Learn from our firsthand experiences to fast-track your success.

🚀 Principles Meets Practice:

• Get the best of both worlds with a blend of principles (why) with practical application(what & how).
• Unlock the secrets to successful implementation in any scenario.

💡 Engaging Learning Experience:

• Enjoy interactive hands-on exercises tailored for maximum learning.
• Elevate your skills in a dynamic and fun environment.

📊 Diverse Expertise:

Benefit from 25 years of multifaceted experience across various roles:

• Software Engineering
• Technical Architecture
• Project/Program Management
• Scrum Mastery and Agile Coaching
• Leading Agile Transformation
• Product Ownership/Management
• Professional Product Coaching

🤜🤛 Choose Pragmatic Agile class for a transformative learning journey.